If you cannot find the answer please hit us up with questions or queries you might have.
Frequently asked questions
|STANDARD SHIPPING||EXPRESS SHIPPING|
|USA||-||2 - 4 Working days|
|CANADA||-||2 - 4 Working days|
|AUSTRALIA||-||2 - 7 Working days|
|REST OF THE WORLD||10 - 30 Working days||2 - 7 Working days|
Any orders placed after 4pm Friday will be dispatched on Monday.
HOLIDAY SPECIAL 🎁
This year, we have extended returns for purchases made from November 10, 2023 to December 31, 2023.
The return deadline is extended to January 15, 2024 or 30-days from invoice date, whichever is later. Enjoy your holiday shopping!
HOW TO RETURN
Returning stuff to Minga London is easier than ever, especially now that we've gone digital! Just follow these simple steps:
1. Click here to access our return form or access it through your account under "My orders".
2. Fill out the form with your order number and your email.
3. Let us know what are you returning and the reasons why.
4. Download the return label and attach it to your Minga London package. Ensure you place the original invoice inside. For returns, please use the original bag or a similar one to ensure the product's safety during transit. Failure to use the original or similar bag may result in additional costs.
5. Send the parcel back to us - you can either choose a drop off point or schedule a home pick up
6. All done! You can now sit and relax
Please note, this is not a free return label. The total cost of the delivery will be deducted from the refund.
Exclusions may apply!
Click the ‘Track My Order’ button to follow your parcel.
Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.
We ship worldwide – including big cities and small island nations.
All Minga London orders are currently shipped from our warehouses in Portugal or UK. If you are in the European Union you won’t be charged any customs.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Andorra, San Marino and Turkey.
If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Minga London.
USA – All orders above US$800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department.
Australia– All orders above AUS$1000 will be subject to import duties. For more information, please check with the Department of Home Affairs.
New Zealand- All orders above NZD$1000 will be subject to import duties. For more information, please check with the New Zealand Customs Service website.
For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
We're all about being ethical. Our crew is like a tight-knit family, and we ensure our suppliers share our values. When we craft new looks, we're all about being planet friendly. Also, most of our clothes are both created and manufactured right in Portugal.
MINGA is the owner’s nickname, which her brother gave her when they were kids. Even today, he doesn’t know the meaning behind it or the reason for that name.
Other possible meanings for the word are just a funny coincidence.
Minga London was born in London, in 2014. We started selling tie dye t-shirts across London markets and then online on Amazon, eBay and Etsy. Some of you may know us from there. In 2016 we launched our own website, and since then the brand has been exponentially growing, having become a cult feature/icon for young people from all around the world.
Our production is all based in Portugal, which is why part of the business is there and why the quality is so special.
We pride ourselves on being a reputable and legit company, working under a strong ethical code of conduct. See more here.
Minga London is an independent brand, founded by the couple Luísa Vilaça and João Leite, in London, 2014.
We do not have a physical store, but you can snag all our cool stuff hassle-free on our website. And our team's got your back if you need any help.
Our style is all about vintage and retro vibes with bold, unique designs. Think 90s and early 2000s coolness. We’re all about being edgy, eclectic, and trendy while encouraging individuality and self-expression. From graphic tees to accessories, we’ve got you covered if you want to make a statement.
All the girls who shop and love our brand are Minga Girls.
If you want to be featured in our instagram, just tag us on your posts wearing the brand and type #mingalondon!
For collaborations or press requests, please contact email@example.com or DM us on Instagram.
Yes, we do.
E-Gift cards are a quick and lovely way to gift somone you love.
They are immediately delivered to your inbox and contain a link to be shared with the recipient.
Click here to buy a e-gift card.
We sure do! Look for us on the App Store or the Google Play Store. Another awesome news? We offer a discount when you use it on your first purchase.