If you cannot find the answer please hit us up with questions or queries you might have.
Frequently asked questions
|STANDARD SHIPPING||EXPRESS SHIPPING|
|USA||-||2 - 4 Working days|
|CANADA||-||2 - 4 Working days|
|AUSTRALIA||10 - 20 Working days||2 - 7 Working days|
|REST OF THE WORLD||10 - 30 Working days||2 - 7 Working days|
Any orders placed after 4pm Friday will be dispatched on Monday.
We hope you and your new purchase are very happy together. However, if it's not a match made in heaven, you can return it for a refund within 30 days from the date the package was delivered to you.
The items will need to be returned in its original (unworn/unused) condition with tags attached.RETURN INSTRUCTIONS
1. To return your unwanted item(s), please fill in the return form enclosed in your package with the item(s) you want to return and the reason code.
2. Then pop the form and the item(s) in a bag.
3. Stick the enclosed return address label on the outside of the bag (make sure to cover up any previous labels) and take the parcel to your nearest DHL drop off point. Check the list here.
Please note the return address label is pre-paid but a 15USD return cost will be deducted from your refund.Do not return your item with any other label besides the one provided by us.
If you are returning from outside the US, take the parcel to your local post office. The enclosed postage label is not pre-paid. The cost of the return will be determined by your selected courier, according to your location and the order weight dimension.
Lost your return label? Please email our customer service team that will send you a new copy that you can print.
Click the ‘Track My Order’ button to follow your parcel.
Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.
We ship worldwide – including big cities and small island nations.
All Minga London orders are currently shipped from our warehouses in Portugal or UK. If you are in the European Union you won’t be charged any customs.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Andorra, San Marino and Turkey.
If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Minga London.
USA – All orders above US$800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department.
Australia– All orders above AUS$1000 will be subject to import duties. For more information, please check with the Department of Home Affairs.
New Zealand- All orders above NZD$1000 will be subject to import duties. For more information, please check with the New Zealand Customs Service website.
For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
We pride ourselves for being an ethical company. We look after our employees, we make sure our suppliers share our ethical values and we always think about we can reduce our impact on the environment when creating new pieces for you.
All our clothes are designed and produced in Portugal. You can read more about our ethical aproach here.
MINGA is the owner’s nickname, which her brother gave her when they were kids. Even today, he doesn’t know the meaning behind it or the reason for that name.
Other possible meanings for the word are just a funny coincidence.
Minga London was born in London, in 2014. We started selling tie dye t-shirts across London markets and then online on Amazon, eBay and Etsy. Some of you may know us from there. In 2016 we launched our own website, and since then the brand has been exponentially growing, having become a cult feature/icon for young people from all around the world.
Our production is all based in Portugal, which is why part of the business is there and why the quality is so special.
We pride ourselves on being a reputable and legit company, working under a strong ethical code of conduct. See more here.
All the girls who shop and love our brand are Minga Girls.
If you want to be featured in our instagram, just tag us on your posts wearing the brand and type #mingalondon!
For collaborations or press requests, please contact email@example.com or DM us on Instagram.
Yes, we do.
E-Gift cards are a quick and lovely way to gift somone you love.
They are immediately delivered to your inbox and contain a link to be shared with the recipient.
Click here to buy a e-gift card.