Orders are processed Monday–Friday, excluding bank holidays. Check your shipping email for your tracking information.

Please note that during peak season, high order volumes may cause slight delays in processing and shipping. Thanks for your patience!

Orders are usually shipped within 1 working day, and you’ll get an email notification once your package is on its way. Please make sure that your shipping address is complete and correct, including the house number, street name, and postcode, to avoid any issues.

For the following countries, there are no customs fees or duties on your order:

United Kingdom;

European Union countries:
Germany, France, Netherlands, Italy, Ireland, Spain, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, and Sweden.

Other countries/territories:
Andorra, San Marino, Iceland and Liechtenstein (members of the European Economic Area).

USA: Orders up to US$800 are duty-free.
Australia: Orders up to AUS$1000 are duty-free.
New Zealand: Orders up to NZD$1000 are duty-free.
Japan: Orders up to JPY ¥10,000 are duty-free.
Canada: Orders up to CAD 150 are duty-free for customs, but GST/HST may apply for goods between CAD 40 and CAD 150.

For countries not listed above, you may be charged customs fees depending on local regulations. These fees are determined by local customs and the shipping carrier, and they are not covered by Minga London.

Please note:

• We are legally required to declare all items at their full value and cannot alter this to reduce customs fees.
• If you refuse a shipment, you are responsible for any shipping and customs charges incurred. These costs will be deducted from your refund. If return fees exceed the order value, the package will be abandoned, and no refund will be issued.

Your order will typically ship from one of our main warehouses, most often in Portugal. Regardless of the shipping location, we ensure that any applicable customs duties are covered for specific countries, please check our "DO I HAVE TO PAY CUSTOMS FEES, DUTIES OR TAXES ON MY ORDER?" question, so you can shop without worries.

Yes, we do! Free shipping is available to many countries on orders above a certain amount.To find out if your country qualifies and the exact amount, just check out the table below.

Orders are processed Monday–Friday, excluding bank holidays. Check your shipping email for your tracking information.

Please note that during peak season, high order volumes may cause slight delays in processing and shipping. Thanks for your patience!